Customer Testimonials & Reviews
At Pinnacle Floors, our success is built on the trust and satisfaction of our customers. We’re proud to serve homeowners and businesses across Delaware, Pennsylvania, and Maryland with expert hardwood flooring services—and nothing speaks louder than real experiences from our clients. From new hardwood installations to refinishing and restoration projects, we go the extra mile to ensure every job is completed with excellence.
We invite you to read through the testimonials below to see what our customers have to say about their experience with Pinnacle Floors. Whether it’s a small project or a full-home transformation, our clients consistently highlight our professionalism, craftsmanship, and commitment to detail.
If you’ve worked with us and loved the results, we’d be grateful if you’d share your feedback. Your reviews help others discover our trusted services and help us continue to grow through word of mouth. You can submit a testimonial using the form on this page or leave a review on Google.
Why Clients Choose Pinnacle Floors
- Unmatched craftsmanship – Our team of experienced installers delivers quality work that stands the test of time.
- Transparent communication – From the estimate to the final walkthrough, we keep our clients informed and confident.
- Attention to detail – We treat every home like it’s our own, leaving behind clean, beautiful results.
- Personalized service – Every flooring project is unique, and we tailor our approach to meet your specific needs and preferences.
Join the growing list of satisfied homeowners who trusted Pinnacle Floors for beautiful, long-lasting hardwood flooring.
Leave us a review on Google or using the form on this page.
Nothing but professional
★★★★★
“
This is our second experience with Pinnacle and they are nothing but professional. They use quality mater...
Read More”
Read More”
-
Carin P. in Elkton, MD
Highly recommended
★★★★★
“
From the estimate, to scheduling, to installation & follow-up, Pinnacle was exceptional. Would highly...
Read More”
Read More”
-
Cheryl P. in Wilmington, DE
We were extremely happy
★★★★★
“
Very well. Our previous contractor had installed an engineered floor incorrectly causing it to buckle (it...
Read More”
Read More”
-
DERECK B. in PHOENIXVILLE, PA 19460
They did a great job
★★★★★
“
They did excellent work. The installers were very professional. They did a great job and cleaned as they ...
Read More”
Read More”
-
Susan L. in Avondale, PA
Their price was the best
★★★★★
“
Their price was the best, and the toe molding was included, unlike another contractor who suggested we do...
Read More”
Read More”
-
Greg D. in Bear, DE
Unbelievable
★★★★★
“
Unbelievable! Aaron and crew were polite, dedicated, thorough and very competent. The floors look amazing...
Read More”
Read More”
-
Lea B. in Dover, DE
It went extremely well
★★★★★
“
It went extremely well. They arrived even earlier than they had said the would. The work was done very pr...
Read More”
Read More”
-
Tammis D. in Landenburg, PA
I would hire Pinnacle again
★★★★★
“
Their services were expensive but excellent. I got the work done in my lower floor and they actually did ...
Read More”
Read More”
-
Edwin C. in Bear, DE
First-class work
★★★★★
“
Overall, their work was first-class. Very professional crew. When the job was finished, the replacement b...
Read More”
Read More”
-
Donna W. in Hockessin, DE
I can tell its going to be a real nice
★★★★★
“
They are still working at the house but I can tell its going to be a real nice job. There will be dust bu...
Read More”
Read More”
-
Christine L. in Newark, DE
Your men did an excellent job
★★★★★
“
Your men did an excellent job. They were kind and professional, and they left our house spotless.”...
Read More
Read More
-
Larry & Helen K. – Wilmington DE
So patient and helpful
★★★★★
“
Steve, Bill and others were fantastic. Great job! Done right and on time. Ed you were so patient and help...
Read More”
Read More”
-
Dave & Cindy, Avondale PA
We have already recommended you
★★★★★
“
Aaron was wonderful. Always cheerful and polite. The floor needed a couple of touch ups and your guys wer...
Read More”
Read More”
-
Michelle S. Claymont, DE
Will use you for all our future projects
★★★★★
“
It was an excellent experience from the time we met with your sales team through the installation by Bill...
Read More”
Read More”
-
Craig & Kathleen J. from Newark, DE
Did a great job
★★★★★
“
Installers were on time, very courteous and professional. They worked very quickly and did a great job....
Read More
Read More
-
Jeffery S. in Newark, DE
Excellent work
★★★★★
“
Excellent work and the floors look great! I would recommend you to my friends. Thank you!”
-
Bill & Debbie G. – Avondale, PA
Floor looks gorgeous
★★★★★
“
Bill, Sean & Trey were all professional and friendly and the floor looks gorgeous! Thank you!”...
Read More
Read More
-
Mindy R. from West Chester, PA
Good experience
★★★★★
“
Always a good experience with Pinnacle. You guys are professional, informatvie and did a thorough job. Ou...
Read More”
Read More”
-
Kris Dominica Wilmington DE
Whole experience was wonderful
★★★★★
“
The whole experience was wonderful and the result was better than I ever imagined. Thank you so much!...
Read More
Read More
-
Denise Nordheimer -Hardwood Floor Installation for a Business in Wilmington DE
Positive experience
★★★★★
“
It has been a very positive experience. The men working in our house were wonderful and the floors look a...
Read More”
Read More”
-
Barbara Blumburg -Hardwood Floor Refinishing Wilmington DE
Pinnacle showed exemplary quality
★★★★★
“
From the very first phone call, the showroom visits, office staff, and the floor completion, Pinnacle sho...
Read More”
Read More”
-
Ellen Riley -Engineered Hardwood Floor Installation Wilmington, DE
I would recommend Pinnacle.
★★★★☆
“
-Downstairs dust everywhere (floors, counters, furniture. I recommend covering your furniture or telling ...
Read More”
Read More”
-
Debra H.
JD and Trey were great!
★★★★★
“
JD and Trey were great! JD is a quiet, sure leader. Trey was affable as any person could be. Thanks!...
Read More
Read More
-
Dan B. of West Chester, PA
Very courteous and pleasant...
★★★★★
“
Very courteous and pleasant, a job well done. The floors look great.”
-
Kevin & Jeanne B. of Wilmington DE
Clean and curteous
★★★★★
“
During the men's stay at my home, they were indeed quite respectful, clean, and courteous. They were also...
Read More”
Read More”
-
Garry D. of North East MD
Great attention to detail
★★★★★
“
Very proffessional service and work. Larry and Adam worked hard to install and did a great job. Brad and ...
Read More”
Read More”
-
Sasha Azar -Hardwood Floor Installation in Chadds Ford PA
Helpful employees
★★★★★
“
Great job and very helpful employees! I was very pleased with the result of the floor refinishing....
Read More
Read More
-
Dianne Platt -Hardwood Floor Refinishing in Newark, DE
Love the finished product!
★★★★★
“
Very knowledgeable and professional team. Thank you for showing up on time and dealing with the weather i...
Read More”
Read More”
-
Ed & Mary Lucente -Hardwood Floor Restoration & Refinishing in Hockessin, DE
Prompt, courteous, patient and helpful
★★★★★
“
All team members were prompt, courteous, patient and helpful and they did exception work. I highly recomm...
Read More”
Read More”
-
Preston Thomas -Hardwood Floor Installation in Hockessin, DE
Always courteous
★★★★★
“
This is the second time that Pinnacle has done work for me. I’m very satisfied w/ all services. Always co...
Read More”
Read More”
-
Krystyne Musik -Hardwood Floor Refinishing in Wilmington, DE
Pleased with every aspect of the job
★★★★★
“
Very pleased with every aspect of the job. Thank you for offering the riser option (stain vs. paint) and ...
Read More”
Read More”
-
Ruth Bell -Hardwood Floor Installation in Wilmington, DE
Excellent Job
★★★★☆
“
The men were on time, courteous, and professional. They left my home clean and did an excellent job on th...
Read More”
Read More”
-
Jake E. of Newark, DE
They were very nice.
★★★★★
“
The men that were here were the best I could have asked for. They answered my questions and were very nic...
Read More”
Read More”
-
Janice S. of Coatesville, Pa
Amazing to work with.
★★★★★
“
Dan was amazing to work with. Whenever I needed to speak to him about something or address a concern I ha...
Read More”
Read More”
-
Debbie O. of Hockessin, DE
Everyone was fabulous
★★★★★
“
Everyone I dealt with was fabulous. Thank you for all of your help, advice, and professionalism. The floo...
Read More”
Read More”
-
Robynn T. of Cochrensville
I would highly recommend Pinnacle.
★★★★★
“
I would highly recommend Pinnacle and the team of Aaron and Dan to any one of my friends that ask for a r...
Read More”
Read More”
-
Betsy & Bruce F. of Devon, PA
Absolutely Perfect!
★★★★★
“
Really nice team and the job was absolutely perfect!”
-
David B. of Newark, DE
Hard to believe these are the same floors.
★★★★★
“
It is hard to believe that these are the same floors, they're beautiful. I would like to do this again. J...
Read More”
Read More”
-
Mark and Janine M. of Middletown, DE
We were very pleased.
★★★★★
“
We were very pleased and plan to use Pinnacle again.”
-
Thomas K. of Newark, DE
Excellent Craftsmen
★★★★★
“
Chris and Tim did an excellent job. Excellent craftsmen.”
-
Anthony M. of Elkton, MD
Outstanding team!
★★★★★
“
Shaun was excellent, on time, and very conscientious about his work. The other guys (Bill and 1 or 2 othe...
Read More”
Read More”
-
Nancy P. of Kennett Square, PA
On time, courteous, and neat.
★★★★★
“
Chris and his partners were always on time, courteous, and neat. We have worked with a number of contract...
Read More”
Read More”
-
Joanne B. of Newark, DE
They were great to work with.
★★★★★
“
The floors are beautiful. Equally as important, we were extremely happy with our crew. Larry, Jason, and ...
Read More”
Read More”
-
Amy T.
Teams were very courteous and professional
★★★★★
“
Both teams were very courteous and professional. Harry was very patient with all of my questions.”...
Read More
Read More
-
Mary H. of Wilmington, DE
Excellent
★★★★★
“
These men left my home quite dust free, and were most courteous for the duration of their stay. Unfortuna...
Read More”
Read More”
-
Tom K. of Newark, DE
Quiet and respectful
★★★★★
“
The guys worked quietly and respectfully.”
-
Sharon R. of Wilmington DE
Very polite and professional.
★★★★★
“
Very polite and professional. I love my floors! They are beautiful and turned out just the way I wanted. ...
Read More”
Read More”
-
Sandra M. of Newtown SQ, PA
Bravo!
★★★★★
“
The service team was wondrously courteous and professional at all times during their stay at my home. The...
Read More”
Read More”
-
Jesse M. of Newark, DE
Excellent Work
★★★★★
“
Excellent work. Love the floors. Everyone at Pinnacle was courteous, listened, and did a great job. I am ...
Read More”
Read More”
-
Cathy T. of Hockessin DE
Went the extra mile...
★★★★★
“
After confirming proposal, Harry went the extra mile to meet my completion date. My floors look beautiful...
Read More”
Read More”
-
Katheryn J. of Bear DE
Did a beautiful install job!!
★★★★★
“
They are friendly and courteous and professional. Did a beautiful install job!! Nathan, J.R, and John are...
Read More”
Read More”
-
Atkins D.P. of Landenberg PA
Couldn’t be happier with the work
★★★★★
“
We couldn’t be happier with the work you did on our new floors. Every detail was attended too, your worke...
Read More”
Read More”
-
Marty & Lynn Hetzner in Newtown Square, PA
The job was done perfectly.
★★★★★
“
The job was done perfectly, even though I was away.”
-
Dan S. of Hockessin DE
Wood floors are beautiful!
★★★★★
“
I regret that I don't remember everyone's name but I thought your whole team was outstanding from the sho...
Read More”
Read More”
-
Patty C of Oxford PA
An excellent job!
★★★★★
“
The crew that worked in my home was outstanding. They were on time to every appointment and they did an e...
Read More”
Read More”
-
Kaity S. of Newark DE
Attention to the job!
★★★★★
“
Thank you so much for your prompt attention to my job! The gentleman who worked here was the nicest contr...
Read More”
Read More”
-
Kathy O. of Glenmoore PA
Would use again
★★★★★
“
Could not be happier with the qualify of work. Everyone was professional, polite and thorough in all aspe...
Read More”
Read More”
-
Jeff Seuag - Hardwood Floor Stripping & Refinishing in Devon, PA
Done to a high standard
★★★★★
“
Work was done to a high standard. The service team kept me informed through the whole process. I know thi...
Read More”
Read More”
-
David S of Odessa DE
Outstanding job!
★★★★★
“
Dan and Kevin did a great job. The refinished floors turned out better than we could have ever expected. ...
Read More”
Read More”
-
Ron Scott
